Terms & Conditions

Welcome to Cognito Ink. By purchasing, accessing, or using our website, digital courses, educational resources, downloadable materials, or related services ("Services"), you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our Services.

1. About Cognito Ink

Cognito Ink provides self-paced online education through professionally structured lessons, digital workbooks, and educational resources across various subjects and skill areas.

2. Eligibility

By purchasing a course, you confirm that you are at least 18 years old or are purchasing on behalf of a child under your supervision. Parents and guardians are responsible for monitoring a child's use of the course.

3. Course Access

After successful payment, you will receive access to the purchased course through our online learning platform.

Unless otherwise stated, your purchase includes lifetime access to the course content while the course remains available on our platform. We reserve the right to update, improve, replace, or discontinue any course or platform features at our discretion.

Access is granted solely to the purchaser and their child (if applicable). Each purchase is licensed for personal, non-commercial use by a single household only.

4. Intellectual Property & Personal Licence

All course materials, including videos, worksheets, workbooks, illustrations, graphics, lesson content, logos, branding, downloadable resources, and all other content provided through the Services, are the intellectual property of Cognito Ink and are protected by applicable copyright and intellectual property laws.

Purchasing a course grants you a personal, non-transferable, non-exclusive licence to use the materials for your own educational purposes within a single household only. Ownership of all intellectual property remains with Cognito Ink.

Without our prior written permission, you may not:

• Copy, reproduce, distribute, sell, licence, sublicense, rent, lease, or resell any part of the course.
• Upload any course content to any website, file-sharing service, cloud storage, social media platform, or learning management system.
• Share downloadable materials with individuals outside your household.
• Record, screen capture, copy, reproduce, or redistribute any videos or lessons.
• Display, project, cast, stream, or otherwise present the course content in classrooms, schools, tuition centres, coaching institutes, childcare centres, libraries, workshops, seminars, or any other group learning environment.
• Use any part of the course to teach, train, tutor, or instruct students other than your own child.
• Allow multiple households or unrelated learners to access a single purchased account.
• Remove or alter any copyright, trademark, branding, or ownership notices.

5. Account Sharing

Your account is intended for a single household only.

Sharing login credentials with individuals outside your immediate household is prohibited and may result in suspension or termination of access without refund.

Accounts purchased under a personal licence may not be used to provide access to classrooms, schools, tutoring groups, organisations, or multiple unrelated learners.

6. Payments

All prices are displayed in the applicable currency at checkout.

Payments are securely processed through our authorised payment providers. Cognito Ink does not store your payment information.

7. Refund Policy

Please refer to our Refund Policy for complete details.

By completing your purchase, you acknowledge that you have read and accepted the Refund Policy before making payment.

8. Educational Disclaimer

Our courses are designed to provide structured educational instruction and practice opportunities.

Individual progress and results vary depending on factors including age, consistency of practice, prior knowledge, engagement, and parental involvement where applicable. We do not guarantee specific learning outcomes, academic performance, or educational results.

9. User Responsibilities

You agree to use the Services lawfully and respectfully.

You must not:

• Attempt to gain unauthorised access to our systems.
• Disrupt or interfere with the operation of the website or learning platform.
• Use the Services for unlawful purposes.
• Upload malicious software, harmful code, or other content that may interfere with the operation of the Services.

10. Third-Party Services

Our website may contain links to third-party services or use third-party providers for payments, hosting, analytics, communications, or course delivery. We are not responsible for the content, privacy practices, security, or availability of these external services.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Cognito Ink shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the use of our Services.

Our total liability for any claim relating to the Services shall not exceed the amount paid for the specific course giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be published on this website. Continued use of the Services after changes are published constitutes acceptance of the revised Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

15. Contact

If you have any questions regarding these Terms & Conditions or would like to enquire about an Institutional Licence, please contact us using the contact information provided on our website.