Refund Policy

Thank you for choosing Cognito Ink. We genuinely appreciate your support and hope you enjoy your learning experience with us.

Because our products consist of digital courses and downloadable resources, they are made available to you shortly after your purchase. Unlike physical products, digital content cannot be returned once access has been provided.

Our Refund Policy

For this reason, all purchases are generally non-refundable, except where required by applicable law.

Before purchasing, we encourage you to read the course description carefully to ensure it is the right fit for your needs. If you have any questions before making a purchase, we'd be happy to help. Simply email us at support@cognitoink.com.

Immediate Access to Digital Content

By purchasing one of our digital products, you understand that access to your course and any included downloadable resources may be provided immediately after payment.

Where you request immediate access to digital content before the end of any applicable cancellation period, you acknowledge that this may affect your statutory cancellation rights under applicable consumer protection laws.

Nothing in this Refund Policy limits or excludes any rights you may have under applicable law.

If Something Goes Wrong

If you experience any difficulty accessing your course or downloadable materials, please let us know as soon as possible by emailing support@cognitoink.com.

We're committed to providing a positive experience and will work with you to resolve genuine technical or access-related issues promptly.

If you believe you have been charged incorrectly or have accidentally made a duplicate payment, please contact us and we'll investigate the issue without delay.

Changes to This Policy

We may update this Refund Policy from time to time to reflect changes to our services or legal requirements. Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions about this Refund Policy, please contact us:

Cognito Ink
Website: https://cognitoink.com/
Email: support@cognitoink.com